LG BD550 External HDD Issue

Discussion in 'Blu-ray & DVD Players & Recorders' started by sandman978, Aug 28, 2012.

  1. sandman978

    sandman978
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    Hi
    Upgraded the firmware on my LG BD550 yesterday to VER:BD5.227.00/ DATE:2011.07.06 and its stopped recognising my external HDD. The HDD is NTFS and worked pre firmware upgrade but now when I plug it in its not regonised.
    USB memory sticks are fine just not the external HDD.
    Called LG tech support who suggested it was because NTFS is not supported until I pointed out that the manual states that NTFS is supported. LG tech support are now going to call me back when a technitian is free (tomorrow). If they can't resolve it the issue will go to head office for testing on their machines, if they can't reproduce it then I will need to send it for fixing (out of warranty)
    Any one had this before? Any tips or solutions? Not 100% confident in LG support as they were already leading me down an, what i feel to be, incorrect path
    thanks
    Paul
     

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