LG BD550 External HDD Issue

sandman978

Novice Member
Hi
Upgraded the firmware on my LG BD550 yesterday to VER:BD5.227.00/ DATE:2011.07.06 and its stopped recognising my external HDD. The HDD is NTFS and worked pre firmware upgrade but now when I plug it in its not regonised.
USB memory sticks are fine just not the external HDD.
Called LG tech support who suggested it was because NTFS is not supported until I pointed out that the manual states that NTFS is supported. LG tech support are now going to call me back when a technitian is free (tomorrow). If they can't resolve it the issue will go to head office for testing on their machines, if they can't reproduce it then I will need to send it for fixing (out of warranty)
Any one had this before? Any tips or solutions? Not 100% confident in LG support as they were already leading me down an, what i feel to be, incorrect path
thanks
Paul
 

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