LG B9 Freesat issue (not showing channel names)

lowrider007

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Hi, just had a new Sat dish installed, told by engineer very good signal, but as you can see I have no channel names in my EPG and it always says 'downloading programme guide' in the top left corner box, is this normal for freesat?
IMG_20200811_094302.jpg
 
No. I’d try retuning again. My LG TV routinely screws-up the channel icons in Freeview, when new channels have been reported but I opt not to retune, but I can’t say that I’ve noticed when I use it in Freesat mode, which isn’t very often.
 

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