LG B7+LG Sky9 Soundbar - ARC disconnects randomly frustration

Monty Burns

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Hey guys!

Getting so frustrated.

Set these up using the ARC channels and SOMETIMES ARC will appear on the Soundbar and the audio is perfect yet other times, ARC disconnects and I have to fall back to Bluetooth (but BT also has serious audio sync issues!).

The fact it works sometimes and not others suggests to me that I'm doing everything right (plugged in to correct ports, select correct audio out setting on TV - HDMI/Optical ARC)but, any ideas why it also randomly disconnect ARC and lose all sound?!

I've updated to the TV firmware.
 

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