Thought id post this here, Just about to buy the above TV but was still concerned about the input lag while gaming so sent an email to support, Here it is with the reply, Can anyone confirm this is correct?
Received Date : 13/12/2011 17:20 31
The type of inquiry : Software/Hardware updates
Product/Model No. : Conventional/Flat TV/47LW550T
Hi, Seriously considering buying this model after viewing it but am aware of some serious input lag issues while gaming. Is this issue likely to be fixed via a software update or is it unfixable? as a fairly serious gamer this is an important question for me before i buy.
Many thanks
14/12/2011
Thank you for contacting LG Electronics
Dear Sean Blackmore
Thank you for your email regarding this matter
There is a software update for this porblem already out once the unit is connected via an ethernet cable to the internet, there is an option called support in the menu which allows you to do a software update via your TV which will cure the problem.
I hope this has been of some assistance to you. Please do not hesitate in contacting us again should you require any further advice. Best Regards_____________, LG Electronics UK Helpdesk, LG Customer Services, UK: 0844 847 5454, Mon-Fri 9am to 8pm Sat 9am-6pm Sun 11-5pm
Best regards,
LG Electronics UK Helpdesk
----------------------------------
LG Customer Services
UK: 0844 847 5454 Ireland: 0818 27 6954
Mon-Fri 9am to 8pm Sat 9am-6pm Sun 11am-5pm
----------------------------------------------------------------------------------------------------------------------------------
Received Date : 13/12/2011 17:20 31
The type of inquiry : Software/Hardware updates
Product/Model No. : Conventional/Flat TV/47LW550T
Hi, Seriously considering buying this model after viewing it but am aware of some serious input lag issues while gaming. Is this issue likely to be fixed via a software update or is it unfixable? as a fairly serious gamer this is an important question for me before i buy.
Many thanks
14/12/2011
Thank you for contacting LG Electronics
Dear Sean Blackmore
Thank you for your email regarding this matter
There is a software update for this porblem already out once the unit is connected via an ethernet cable to the internet, there is an option called support in the menu which allows you to do a software update via your TV which will cure the problem.
I hope this has been of some assistance to you. Please do not hesitate in contacting us again should you require any further advice. Best Regards_____________, LG Electronics UK Helpdesk, LG Customer Services, UK: 0844 847 5454, Mon-Fri 9am to 8pm Sat 9am-6pm Sun 11-5pm
Best regards,
LG Electronics UK Helpdesk
----------------------------------
LG Customer Services
UK: 0844 847 5454 Ireland: 0818 27 6954
Mon-Fri 9am to 8pm Sat 9am-6pm Sun 11am-5pm
----------------------------------------------------------------------------------------------------------------------------------