I got same response from LG.de for my B7 they sad that my warranty finished but thing is i reported failure of panel in warranty period and i had proof for that.Thx for the response. LG has repeatedly just said out of warranty issues won’t even be discussed. They are brutal and as far as I’m concerned I will never purchase a LG product again and I’m staying away from the OLED tech as it’s obviously a crap shoot with zero longevity. I’m going to use this tv until I can’t stand it then look into QLEDs from Samsung.
But i always pay extra 5y warranty so external insurance company dealt with my problem at that time.