laptop freezing and stuff

Discussion in 'Desktop & Laptop Computers Forum' started by montybaber, Feb 2, 2009.

  1. montybaber

    montybaber
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    excuse my stupidity on the subject but I am no techie:)

    My brother is having problems with his laptop it is a toshiba satelitte pentium 4 running xp

    using AOL 9 he cannot log on to secure websites (hoymail banking etc) when he tries it freezes the pc completely and it needs powering down to start again

    if he boots up Internet explorer it freezes on the first page

    any help would be appreciated, he has completely restored to factory and still no joy, he is using a belkin g plus mimo wireless router (i think thats it lol) and I read about a conflict with AOL so tried everything it said on belkin support but still the same)

    ta
     

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