Lack of HDR 4k on 4k HDR tv

Hi,

I have the following equipment.

Sony - KD55xf7096 LED 4K tv (3 years old)
Sony Playstation 5
HDMI 2.1(supplied) and HDMI high speed cable for connection possibility

The problem is that when I setup my PS5 it says that my TV is not 2160p + HDR possible and I must switch to 1080p for HDR to be available. I thought it was a cable issue and checked another but it is same issue. Thought it was TV HDMI connection but it is the same on all and TV has HDMI 2.0 interface. Tv does not allow me to go into external connection settings in order to change transfer rates etc. Looks like only new TVs are capable. Is that a common issue? Am I missing something? TV to old?
 

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next010

Distinguished Member
Apparently only HDMI 2 and HDMI 3 support 4K 60hz on this TV so ensure that the console is connected to those and not port 1.

Also HDMI signal format must be set to enhanced, look under TV->setup->AV setup or around that area according to the web manual.
 

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