I purchased a Klarstein wine cooler in March 14 from HiFi Tower. By March/April 2015 it started to heat up, getting to 25 degrees. Klarstein wouldn't help when I started emailing them in May and HiFi Tower just said its out of warranty and try getting an independent technician to write a report hopefully showing the problem started before the 12 months warranty ran out. I'm scrapping it and buying one of the many other manufacturers coolers that have 24 months warranty, my advice is do the same. These products are obviously poor standard.