GAmbrose
Prominent Member
Hello all, been a while since I posted.
About a week ago my KEF PSW 2010 Sub started playing up and it would seem to be in need of repair. When the sub detects a signal (i.e the LED changes from red to green) it emits a loud and constant humming noise which continues until you turn it off.
Now usually I would just send it back to KEF for repair, but I bought this one from Play.com back in June 2004 and I'm pretty certain you aren't supposed to be able to buy KEF products over the internet. More worrying was that when I originally recieved the speakers and sub, the serial numbers had been scratched off all the Egg speakers which seems very dodgy. I'm not sure if it applies to the subwoofer as well.
So will KEF repair stuff without proof of purchase? I'd rather pay £50 for them to repair it than have to buy a new subwoofer. If not, what are my options?
Any thoughts appreciated.
Gary A
About a week ago my KEF PSW 2010 Sub started playing up and it would seem to be in need of repair. When the sub detects a signal (i.e the LED changes from red to green) it emits a loud and constant humming noise which continues until you turn it off.
Now usually I would just send it back to KEF for repair, but I bought this one from Play.com back in June 2004 and I'm pretty certain you aren't supposed to be able to buy KEF products over the internet. More worrying was that when I originally recieved the speakers and sub, the serial numbers had been scratched off all the Egg speakers which seems very dodgy. I'm not sure if it applies to the subwoofer as well.
So will KEF repair stuff without proof of purchase? I'd rather pay £50 for them to repair it than have to buy a new subwoofer. If not, what are my options?
Any thoughts appreciated.
Gary A