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Keep problems in perspective

Discussion in 'Blu-ray & DVD Players & Recorders' started by SDHoward, Jan 9, 2005.

  1. SDHoward

    SDHoward
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    If a machine is particularly popular then more people will have it.
    This gives more scope for problems to occur and for more people to report it. It doesn't mean a machine is actually more problematic than something less popular.

    what we could really do with is somewhere to vote on your machines to give a proper reperesentation of a machines reliabilty (+ perhaps other features).

    just a thought
     
  2. PhilipL

    PhilipL
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    Hi

    Unfortunately how would this be any better? A large majority of people will only come across this forum and website when they have a problem, and so will only then find a "voting" system while browsing around for answers to their issue. So already the voting could be skewed in the same way you are suggesting. You also have the problem of time-span, how long should somebody have a machine before he or she can vote, "No problems"? The Philips machines are well known for breaking down after 6-12 months use, so although someone may have not had problems initially, they would need to be able retract their vote and vote again.

    I think it doesn’t take much to look forums and get an idea though, even though you are correct that more popular machines might mean more people talking about problems . For example, if all machines have a 1% failure rate, and one model has sold 100,000 and a different model 50,000, then we might expect to see twice as many problems for the more popular model being posted. However posts aren't always about broken machines, but users wanting help with a particular aspect, what's the best media, best place to buy and so on. The most popular model would get twice as many posts for general information as the less popular model.

    The now dead www.dvdplusrw.org web site had a forum where the vast majority of posts were about problems with Philips machines, and the same breakdowns were continually reported. Reports of 2 or 3 repairs by users over 12 months were also common, but some fanatics over there would use the argument that more popular machines would mean more complaints, so that Philips recorders must be the most popular and the winning format too have so many complaints! However, take this forum, we have lots of posts about Panasonic, Sony, Toshiba and Pioneer recorders, but the majority are not about faults but about other things.

    So simply look for the ratio of problems against general questions to find an indication of how reliable a particular model is, it isn’t scientific but the best you are going to get from lurking in a forum.

    Regards

    Philip
     

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