digitaldecks
Established Member
Hi all,
took delivery of my samsung F6800 55" on Friday. was setting up on Sunday and found that the Y shape feet were missing.
tv hangs on the wall. all my previous tvs have always been hung never used the stands.
do i return RMA back to ebuyer then wait a week or so for them to get it sorted or just deal with it.
I know i may not ever use them but just having a bit missing is a pain.
spoke to ebuyer yesterdau and they cant speak to samsung and just send out the feet. i understand this but what worries me is that sending the whole tv back and any issues occur i have to then deal with more hassle.
do i just lap it up or would you return?
I honestly cannot be bothered to spend time taking it down, re-boxing etc..
but if anyone thinks its a no brainer and i should send back please let me know. All other bits were in the box including both remotes etc and the stickers were on the tv so it was not an open box or return, looks like an oversite at the packing stage at samsung.
thanks
took delivery of my samsung F6800 55" on Friday. was setting up on Sunday and found that the Y shape feet were missing.
tv hangs on the wall. all my previous tvs have always been hung never used the stands.
do i return RMA back to ebuyer then wait a week or so for them to get it sorted or just deal with it.
I know i may not ever use them but just having a bit missing is a pain.
spoke to ebuyer yesterdau and they cant speak to samsung and just send out the feet. i understand this but what worries me is that sending the whole tv back and any issues occur i have to then deal with more hassle.
do i just lap it up or would you return?
I honestly cannot be bothered to spend time taking it down, re-boxing etc..
but if anyone thinks its a no brainer and i should send back please let me know. All other bits were in the box including both remotes etc and the stickers were on the tv so it was not an open box or return, looks like an oversite at the packing stage at samsung.
thanks