K800i died on me!!

Discussion in 'Mobile Phones Forum' started by junior the red, Aug 28, 2006.

  1. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    Hi folks
    Just received the K800i a few days ago, and have to say it's the best phone I've had (and I've had a few!!). BUT, yesterday it refused to send a couple of texts, so I turned it off and on in case it needed a 'reboot'. when I turned it back on, all the screen did was flash white/black/white/black continually. The only way I could stop it was takin out the battery. Tried puttin it on charge - did the same thing. Now, the phone is doin absolutely nothing. Have spoken to Orange and they're gonna replace the handset. But before I opt for the same one again, I wanted to know whether this problem was common and likely to happen again.
    So, has anyone had the same thing happen to them???? :confused:
     
  2. djmetsandy

    djmetsandy
    Active Member

    Joined:
    Jul 30, 2006
    Messages:
    947
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    31
    Location:
    Perth, Scotland
    Ratings:
    +35
    My girlfriends has had the phone for over a month and had no problems! maybe a bad batch?

    Andy
     
  3. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    I hope it was just a rare 'dud', cos I really like the phone! Has your girlfriend bought a memory card for it yet? I wanna buy a 1 gig M2 card, and they all seem around the £40 mark. Just wondered if they could be picked up any cheaper???
     
  4. ande23

    ande23
    Standard Member

    Joined:
    Apr 26, 2006
    Messages:
    27
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    3
    Ratings:
    +3
    Hi there, yes I had exactly the same problem, was playing the mini-golf game on the phone. It froze so rebooted and had the black/white continual flashing. Took the battery out put it back in and then nothing whatsoever. My phone is on the 02 network, it only happened about 9 days after getting the phone so rang O2 and they have done a straight swap on the phone.

    Have had this replacement now for exactly 1 week and no problems as yet though... :rolleyes:
     
  5. Tejstar

    Tejstar
    Well-known Member

    Joined:
    Dec 4, 2002
    Messages:
    22,969
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    London
    Ratings:
    +1,148
    There have been a couple of people on here that have complained of dying K800i's - maube there was a dud batch?
     
  6. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    I'm receiving a replacement handset, battery and charger from Orange tomorrow, so I'll let you know how I get on...

    Ande23 - if you do get any problems with the new handset, can you put it on this thread?

    Cheers folks! :thumbsup:
     
  7. qfk123

    qfk123
    Active Member

    Joined:
    Mar 11, 2002
    Messages:
    1,071
    Products Owned:
    0
    Products Wanted:
    1
    Trophy Points:
    51
    Ratings:
    +91
    Brand new k800 used it for 12 hours , was using the RSS reader phone locked up , restarted took about 20mins to find network- died and stayed dead.

    Had it replaced by the link store( no problems ) and current new one is working for last 3 weeks without problems.

    Guess there must be a bad batch of them as i did a google search and come up with others having same issue.
     
  8. apolloa

    apolloa
    Well-known Member

    Joined:
    Jul 9, 2004
    Messages:
    6,163
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,313
    Definetly sounds like a dodgy batch to me. Sony aren't doing too well at the mo with on of there best and fastest selling new phones failing and the laptop battery issue. Very surprising for a company with Sony's reputation.
     
  9. djmetsandy

    djmetsandy
    Active Member

    Joined:
    Jul 30, 2006
    Messages:
    947
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    31
    Location:
    Perth, Scotland
    Ratings:
    +35
    yeah she bought a M2 card for it off ebay! But it was only the 512mb one

    Andy
     
  10. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    Thanks mate. Managed to get a 1 gig M2 card from FoneJunkie.com for £39.99 inc free delivery. Lookin around, it seemed a good deal!
    By the way, new replacement handset received 2 days ago, and so far, so good... :clap:
     
  11. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    Just ordered mine, hope it will be ok:rolleyes:

    junior the red thats a good price might have to pay that place a visit :smashin:
     
  12. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    It's not the first time I've ordered from that site and they've always been reasonable.
    Hope you enjoy the phone - it's definitely a great handset! By the way, there's an application on the phone called Face Warping, which has proved already to be a brilliant party trick. Try it when your phone arrives and you'll see what I mean.....:D
    Jr
     
  13. Tony 21

    Tony 21
    Standard Member

    Joined:
    Feb 8, 2005
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    London
    Ratings:
    +2
    :mad: Got the same problem, screen frozen, then couldn`t turn it off without taking out the battery, put it back in ...same problem flashing screen in black & white, and couldn`t find network.
    Took out sim and put it in my old phone...no problem with that. turned on the K800i without the sim and all i can get is the demo video.
    Put sim back in and back to square one.
    Back to the shop tomorrow, only had the phone a couple of weeks.:mad:
     
  14. AlpsUk

    AlpsUk
    Well-known Member

    Joined:
    Apr 3, 2005
    Messages:
    3,490
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    Wellingborough
    Ratings:
    +888
    You are not alone. I'm having similar problems. Waiting for onestopphoneshop to get more stock.
     
  15. Tony 21

    Tony 21
    Standard Member

    Joined:
    Feb 8, 2005
    Messages:
    109
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    16
    Location:
    London
    Ratings:
    +2
    Pick up new handset tomorrow, just hope the next one is ok. Seems line this is happening to a few people, what could it be? any ideas?
     
  16. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    Had the phone since friday and yep it its a great handset, and the face warping feature is a good laugh.

    But one small thing is bothering me. I have got a small icon next to the signal strength symbol that looks like a swirl or ripple and i dont know what it is.
    Does anyone have an idea what it is, im on O2
     
  17. apolloa

    apolloa
    Well-known Member

    Joined:
    Jul 9, 2004
    Messages:
    6,163
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,313
    I think you'll find it's the icon to tell you you've got either a 3G signal or 3G is switched on (Not sure which) but I definetly know it's related to the 3G signal. It's on all Sony Ericsson 3G phones or something similar if the network changes it.
     
  18. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    Thanks for that. Do you or anyone know how to turn the 3G off or make sure its not being used ( dont want to get charged fot it ). Or is it only used when you use the internet. Sorry not too up on this as i dont need to use the phone for this.
     
  19. apolloa

    apolloa
    Well-known Member

    Joined:
    Jul 9, 2004
    Messages:
    6,163
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,313
    Your not charged for 3G, you are only charged for it when browsing the internet or WAP on your phone or sending photos to your blogg. 3G is supposed to give better call quality, you can turn it off if you want though and save battery power but I am not sure where it is in the menus.
    If your on the 3 network then you can't turn it off as you won't be able to use the 3 network and make or recieve phonecalls etc.
     
  20. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    Thanks for the info, thats cleard a fews things up for me.:smashin:
     
  21. junior the red

    junior the red
    Standard Member

    Joined:
    Oct 7, 2005
    Messages:
    54
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    9
    Ratings:
    +0
    I turned 3G off to get better battery life, but difference so far to me is negligable. Also just to let you know the new handset so far is problem free!!!
    :clap:
     
  22. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    How did you turn the 3G off ?
     
  23. apolloa

    apolloa
    Well-known Member

    Joined:
    Jul 9, 2004
    Messages:
    6,163
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Ratings:
    +1,313

    Pinched this of another forum:

    settings -> connectivity -> mobile networks -> GSM/3G networks

    choose GSM and 3G or GSM only

    Hope it helps you.
     
  24. Audio Bully

    Audio Bully
    Active Member

    Joined:
    Mar 12, 2006
    Messages:
    73
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    8
    Ratings:
    +5
    I was only just looking in this menu the other day, tut :rolleyes:

    Thanks:smashin:
     
  25. Dabs

    Dabs
    Standard Member

    Joined:
    Nov 7, 2004
    Messages:
    296
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +2
    Hi all,
    Back to the subject of the k800 s dying,mine has just died.
    Its only 5 months old and apparently its something to do with the "EROM".
    It wont switch on and the infrared light flashes.
    I contacted the SE support centre and they put me through to the returns line.
    Also, for those of you in a similar situation I've put down the Sony Ericsson service centre in the UK that you need to send this to, along with proof of purchase and your return information on a letter. If you try and obtain this information from a the Sony 0870 home number the lady rattles it off so that you have to wait three times before you get the full address, and at a pound a minute, probably goes someway towards paying for the repair.....



    FreePost NAP W1026
    KMN LTD
    Unit 2a
    Appleton Road Industrial estate
    Chipping Warden
    Banbury
    Oxon
    OX17 1LL

    Hope this helps Dabs.
     
  26. Tejstar

    Tejstar
    Well-known Member

    Joined:
    Dec 4, 2002
    Messages:
    22,969
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    London
    Ratings:
    +1,148
    Hopefully, I won't have to use it but thanks for posting the address just in case! :smashin:
     
  27. Dabs

    Dabs
    Standard Member

    Joined:
    Nov 7, 2004
    Messages:
    296
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +2
    Got the phone back now and it works fine.Only took about 10 days.:smashin:
     
  28. Dabs

    Dabs
    Standard Member

    Joined:
    Nov 7, 2004
    Messages:
    296
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    London
    Ratings:
    +2
    Well its seems these phones have a serious problem with turning back on.
    Try not let it completely turn off by low battery or switching off as my son,my nephew and a friend at work have all now experienced this problem.
    They are all a year old now so theres no warranty and when i asked The Carphonewarehouse they said it would cost a minimum of £35,even though i told them it only needs rebooting {erom}.
     
  29. doofus

    doofus
    Active Member

    Joined:
    Apr 14, 2007
    Messages:
    420
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Ratings:
    +14
  30. WildeKarde

    WildeKarde
    Well-known Member

    Joined:
    Jul 29, 2004
    Messages:
    4,902
    Products Owned:
    2
    Products Wanted:
    0
    Trophy Points:
    136
    Location:
    Glasgow
    Ratings:
    +920
    I've just had the same problem with my v630i on vodafone - currently at vodafone to get repaired. Should get it back on Tues so we'll see how it is - had it since Sept last year (8 months)


    Checked my warranty on it and it said it was 2yrs for phone but only a year for the battery.
     

Share This Page

Loading...
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice