i have a jvc th-a5r home cinema system that won't open to insert a disc. According to the authorised JVC repair guy its got a software problem that will either be very expensive or impossible to repair. hes trying to sort it out with JVC but he doesn't hold much hope for them responding positively. I don't have any detail yet on it but has anyone ever experienced this type of problem? and if it can't be sorted, does anyone have any ideas what steps i should take v's JVC?