Well, I've had Sky Digital a few days now and I'm really chuffed. The choice of TV is phenomenal compared to terrestrial, and I really love the 'middle buttons' that let you browse around the channels without leaving the current channel. However: just a few negatives... 1. Channel order NO WAY TO CHANGE THE ORDER OF THE CHANNELS!!! This is so frustrating. I don't want Channel 4 to be channel 117, nor do I want S4C Digidol to be channel 114. S4C Digidol is in Welsh and I don't speak Welsh! Plus the advert channels are completely mixed in with the non-advert channels, which, for someone like me who hates adverts and never watches them, is extremely annoying. With hundreds of channels available, not having the ability to make your own 'folders' or 'groups' for channels is pretty lousy. 2. Text size The text size on the TV guide is way too big (and too bold), consequentially you can only read the first few characters of the "what's on now" column, which is annoying. Why not let us specify how big we want the text and/or the colum sizes? There's more than enough room to display the full programme name. More than! 3. 'On now' guide There's no way to just bring up a big list of what's currently being shown, in small text so that it fills the screen (spread over a few pages, possibly). The closest thing to a "what's currently on" guide is the TV guide which is rubbish as it only shows 10 at a time, and most of the titles are chopped in half. 4. Remote Dark blue remote with a silver unit? Whatever. 5. Logos What are the channel logos for? I reliase people who don't have Sky Digital (or Sky+) can tune these channels in manually (the lucky sons of bitches!) but that's a one-off thing, and you can get frequency listings anyway so you know what channel you're watching. But the main point is that these logos are put onto the channel digitally, so why can't they be removed for the Sky Digital service? Is Sky just trying to **** everyone off or what? 6. Unavailable channels If I'd designed the system, I would make any currently unavailable (or unairing) channel greyed out so you can very clearly see that it's not available. Most importantly, I would put a feature in the setup to be able to deactivate any currently unavailable channels, so they don't show up in the listings. Not having this feature is, well, like I said, a lousy service. 7. Audio You can turn off that awful music from the TV guide menu... but the only alternative is silence. Would it be so difficult to play the audio of the channel you're currently watching, or even have the channel still showing in the background? I doubt it. 8. Interactive Not too keen on having to press a button to kill anything interactive that pops up. I have absolutely no interest in interactive services and I didn't ask for them when I signed up. I just want TV channels! In Summary... On the whole, Sky Digital is a good service; I might even go as far to say that it's worth the £240 a year (twice the fee of the advert-free BBC). But the on-screen service totally sucks. It's restrictive to the point of patronising. Sky should realise that people who opt for Sky Digital are people who care about picture quality and probably care more about technology than most, and are therefore a lot more likely to want more control, more options, more customisability, and not to be told what order the channels should be in! If this is the sort of "brilliant and convenient service" I could expect from Sky+ then I'm very glad not to be paying the extra £120 a year, and look forward to getting my TiVo.