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Just got my rel q100e..few questions..

Discussion in 'Subwoofers' started by jonnyv, May 13, 2003.

  1. jonnyv

    jonnyv
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    Just got my rel q100e i bought on ebay for £250, unfortunatly the right bottom corner has been crushed slightly by parcelforce, claim form on its way.

    I had a paradigm pdr-10 which i sold last week to make room for the rel, i read on the rel site about using both high and low level connections but ive decided that its probably better to use just the phono lead.

    My questions are:

    How much should i claim from parcel force for damaging my sub ?

    Is setting up a sub as simple as setting the sub at the same level as the other speakers by using the radio shack SPL meter ?

    I cant seem to get a setting thats good with music and movies
     
  2. Andywilliams

    Andywilliams
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    Hi jonnyv
    I found that when my sub is playing movies the sub level is a lot higher than you need for music ie if you put music on straight aftera movie the bass is much too heavy so i alter the sub level on the bass management on the receiver .If youve ever noticed your volume has to be turned up more for dvd than it is for music think its something to do with compression.
    Hope this helps Gonzo.:)
     
  3. ChrisNic

    ChrisNic
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    Was it sent by parcel force or Royal mail. If royal mail then did the sender take out extra insurance on the parcel, i.e either £100 or £250 etc. If not you probably wont be able to claim a bean. Otherwise the sender will have a proof of insurance that the post office will have given them so its probably worth getting in contact with them and see what happens. If it was Parcel force then I havent got a clue but again you will have to take it up with the sender. Hope ive been of help!
     
  4. sounddog

    sounddog
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    If it was Parcel Force ... you can get a claim form from the post office ... from memory either the sender or recipient can make the claim.

    As for how much to claim ... you could try asking REL if they can supply a replacement enclosure and for how much, or you could claim for the £250 you paid for the sub.

    Vikki
     
  5. ChrisNic

    ChrisNic
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    Out of interest how does parcel force decide how much you are entitled to because the value of it is probably quite hard to determine as you bought it off ebay. I know you paid £250 but is that what they deem it to be worth?
     
  6. sounddog

    sounddog
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    You have to put an amount you are claiming - how they decide if its a fair amount I don't know - I suppose you have to justify it.

    BTW ... make sure you keep all the packaging as they may want to see it.

    Vikki
     
  7. jonnyv

    jonnyv
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    Thanks for all the replys, yes it was sent by parcel force and insured up to £250. i have all the packaging for them to inspect.
    I will claim for £250 to replace the sub

    thanks
     
  8. ChrisNic

    ChrisNic
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    Sounds like a good idea, could almost be a blessing in disguise because i think im right in saying the sub works fine? You have a slightly damaged sub that works fine for nothing!
     
  9. mjn

    mjn
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    the sender has to claim
     
  10. jonnyv

    jonnyv
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    mjn, thats not entirely true. The seller can put it in writing that the adressee will make a claim for damage.
     
  11. Ian J

    Ian J
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    What happens if Parcelforce pay you the full value of the claim and take away the "remnants" of your sub just as the insurance company would if they had written off your car
     
  12. jonnyv

    jonnyv
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    Then i shall look around for another sub, or offer to buy it off them, we shall see what happens.
     

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