I am a long term sky customer and i am getting thoroughly sick of constantly getting up and rebooting the Thompson box because the system freezes. It can be for any number of reasons but it happens far too frequently. I pay for a basic package but have Sky+ Plus and mirror card for my daughter so it is nudging £52 per month and just constant grief.I struggled to get a Thompson box because the original Pace had the noisy hard drive; i have done the system forced update but no joy it still crashes regularly. £600 per year deserves more than this surely? Any comments other than cancel??