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joining sky+ with loyalty offer

idiot9

Standard Member
hi last week i signed up to sky+ with the loyalty offer and have been told that i have to wait until january to get it installed cos i need the special heights team (or whatever they call themselves)
due to where my dish is, i have already paid for my installation and when i asked them to refund it until it was installed they said no we can't do this.
has anyone else had this problem?

is it just me or are sky muppets?
 

Starburst

Novice Member
Yes, the installer they sent around refused to fit mine last year, I cancelled the install and got a full refund.
If you leave the order active then SKY do not have to refund you although it would be good practice not to debit your credit card until the system is installed.
 
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