John Lewis

Discussion in 'Plasma TVs Forum' started by Wallzer, Mar 13, 2006.

  1. Wallzer

    Wallzer
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    I sent john lewis a email on saturday telling them i wanted to buy the hitachi 42pd7500 from them but richersounds had it for 1599.99 in stock ready to go. Apparently john lewis dont have undersales department working saturday or sunday :thumbsdow so they couldnt check if i was talking mince or not , now its monday they have done the check and now richer sounds dont have it in stock , anyone else had this problem and managed to get them to buckle on the price ?

    :lease:
     
  2. lynnzal

    lynnzal
    Active Member

    Joined:
    Jan 27, 2006
    Messages:
    161
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    18
    Location:
    Hertfordshire
    Ratings:
    +3
    It is true that they are reluctant to give away their 5yr warranty for the slightest hint at a lower price elsewhere. But if the details fit their criteria (see their website) they will match and you will have the peace of mind you are after. Basically they want on shelf price at competitors and product in stock.
     
  3. StevePn

    StevePn
    Active Member

    Joined:
    Nov 15, 2004
    Messages:
    167
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Salisbury
    Ratings:
    +5
    Try Waitrose, still part of the John Lewis Group, but their Department Manager can match the price staight away.
    Steve
     
  4. David1943

    David1943
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    I think you'll find that most, in fact probably all, retailers will only price match as long as the distributor you are quoting actually has the item available in stock.

    Regards, David
     
  5. guv69

    guv69
    Active Member

    Joined:
    Sep 20, 2005
    Messages:
    622
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    31
    Ratings:
    +33
    Are you sure the manager from a grocery store is going to be interested in getting involved for JL? I know they are owned by the same people, but..........
     
  6. MERC4

    MERC4
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Don't know which JL branch you are talking about.
    Just be very persistant with them.
    They should PM with Richer Sounds.
    I know that the JL Sheffield undersales people are a pain.
    :(
     
  7. StevePn

    StevePn
    Active Member

    Joined:
    Nov 15, 2004
    Messages:
    167
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    21
    Location:
    Salisbury
    Ratings:
    +5
    :hiya: Waitrose in Salisbury have a electrical department.

    Have just ordered a Pioneer 436SXE, they price matched with PRC for £2199 saving £300, with 5 year warranty and FREE delivery.:smashin:

    It was the Section Manager who price matched by the way!

    Steve
     
  8. MIKEB17

    MIKEB17
    Active Member

    Joined:
    Jan 15, 2006
    Messages:
    952
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    28
    Ratings:
    +36
    The JL in Canary Wharf is also Waitrose and they have a large elcetrical section
     
  9. Inked

    Inked
    Distinguished Member

    Joined:
    Jan 3, 2006
    Messages:
    17,988
    Products Owned:
    20
    Products Wanted:
    1
    Trophy Points:
    166
    Location:
    Behind you
    Ratings:
    +7,486
    Only Waitrose food and home stores will be able to pricematch, general waitrose food shops will not.
     
  10. guv69

    guv69
    Active Member

    Joined:
    Sep 20, 2005
    Messages:
    622
    Products Owned:
    0
    Products Wanted:
    0
    Trophy Points:
    31
    Ratings:
    +33
    You learn something new every day! At the nearest one to me, you are lucky to get a loaf of bread! ;-)
     
  11. Wallzer

    Wallzer
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0


    will they pricematch with asda ??

    boooooooooo john lewis !!! :mad:
     
  12. billy610

    billy610
    Guest

    Products Owned:
    0
    Products Wanted:
    0
    Ratings:
    +0
    Went to RS Glasgow to buy the 42pw7500 that was reserved (@ £1499.95) for me today. The assistant sheepishly told me that someone had sold it yesterday! even tho' it had a label with my details on. I was then offered an open box 7500, or a new 7200 for the same price, or a new LG 4XD for the same.
    Went home and considered what to do.
    JL had phoned me on Saturday to say that they would not match RS as they did not have any in stock ( last Thursday) I gave them it tight, and the assistant on the phone said that they would personally go to RS and try again for a price match. Later on Saturday the JL person called me back to say that they would price match RS at a shelf price of £1699.95 delivered with the 5 year warranty.
    I have placed my order today, and my tv is being delivered this Thursday between 8am and 1pm.
    I am a happy camper, as this represents a saving of near £600 on their ticket price, and the free guarantee worth probably around £400ish.
    Not a bad result for two hours on the phone!
    Regards B.
     

Share This Page

Loading...