Incher
Standard Member
hi all
Last week I purchased a Samsung TV from John Lewis. They agreed to price match against a local competitor which saved me some money which was great. It wasn't until I got home that I noticed the receipt stated my warranty was 1 year! It seems they have downgraded the length of warranty from 5 years to 1 year in line with the warranty offered in the price match.
Has anyone else noticed this? I'm a bit annoyed because they didn't mention this during the price match process. They checked the price, told me they'd match it and that was that.
Has anyone else had their warranty reduced and been able to get the 5 years back?
Cheers
Last week I purchased a Samsung TV from John Lewis. They agreed to price match against a local competitor which saved me some money which was great. It wasn't until I got home that I noticed the receipt stated my warranty was 1 year! It seems they have downgraded the length of warranty from 5 years to 1 year in line with the warranty offered in the price match.
Has anyone else noticed this? I'm a bit annoyed because they didn't mention this during the price match process. They checked the price, told me they'd match it and that was that.
Has anyone else had their warranty reduced and been able to get the 5 years back?
Cheers