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John Lewis Price Matching

Discussion in 'Shopping, Deals, Discounts & Bargains' started by parkerc, Apr 23, 2004.

  1. parkerc

    parkerc
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    I've seen a number of threads in different sections about who JL will and won;t price match - so I thought it would be good to get one consolidated list going because JL with there 5 years and never knowingly undersold promise are a popular choice.

    I've pinched a posting from Redface (slightly edited to kick things off)

    JL have price matched..
    Crampton & Moore (Sheffield)
    Richer Sounds (Many branches)
    HiSpek (St Albans)
    Sound & Vision (Farnworth)
    Selfridges
    Comet
    Currys
    Dixons

    They will not price match (in my experience)

    Krish AV
    AJ Electronics
    AV Sales

    John Lewis claim they will not match online only retailers (unless they have a shop front)

    I'm very interested in RGBDirect - anyone have success with them at JL ?

    OK.. Now if anyone managed to get a price match at JL from a company not, please could they state the retailer, the product, the date and the price achieved.

    + Any other pertinent comments/information

    Many Thanks
     
  2. Member 34135

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    Its much easier to price match with a Barclaycard credit card, they will match almost any UK retailer within 60 days of purchase whether internet or shop against any other UK retailer. There are some terms and conidtions, like minimum spend £50 and I think there is a £1000 per year limit as to how much they will pay you etc. Barclaycard also offer an extra year warranty on nearly all electrical goods over £50 for free as well.

    The price match terms are here.

    I have nothing to do with Barclaycard myself, just make use of the benefits.

    Andy.
     
  3. BKATZ

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    JL (Bluewater) DID match AV Sales for my 504 HDE

    B.
     
  4. hollie.weimeran

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    John Lewis policy is to price match ANY retail outlet (shop to me and you) in the country. They will not price match internet sales (unless they also offer the same goods via a shop).

    All you need to do is provide some sort of proof of the deal and a telephone number. They will then ring to confirm and pricematch. They will also add any postage costs you may incur.

    I've done this a number of times at the Sheffield store and the staff are excellent.
     
  5. Big_Al38

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    So does AV Sales in Kent have a shop-front as stipulated by JL so I can price match with them?
    I'm after the PDP434 HDE. I don't need stand or speakers but it looks like JL selling it as package along with the screen.
    Ihope they will so I can this set for under 4 grand with a 5yr warranty.
    Al...
     
  6. Spy

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    They should match AJ Electronics then as they have a shopfront in Edgeware Road
     
  7. Todda

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    Krish AV also have a shop front.

    Cheers
     
  8. clam

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    True, they did price match with Krish AV for my Panny Plasma.
     
  9. G1OSE

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    i work for john lewis!!!
    i can tell you that they will price match any like for like product so same product number and packages if you could walk into that shop that day and then walk out with it for a price
    if they dont have stock or you cant walk into a shop and buy it you wont get a match and if the package is different like speaker or not or a stand or not they wont unless its the same thing
    as for companies i couldnt tell you as i put so many through each time im there its hard to keep up
    some places advertise internet prices with a shop and when you go into the shop the price is different or they still charge you delivery price if this is right then they will match the final price
    5 year guarentee is in my experience so worth the while!!!
     
  10. Big_Al38

    Big_Al38
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    So, G10SE, do you think the following is an acceptable price match offer?

    h**p://w*w.homecinemaheaven.com/prod_info/tvplasma/plasma/434pack.htm
     
  11. G1OSE

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    well at the moment no as they have none in stock and also after reading there site it says there instore prices are similar which will probably mean they are not the same
    when we phone up they will give a price and tell us if they are avaliable from the shop
    you would have to find there instore price for it and any delivery costs to your self as they shouldnt let you take it and once you have done that check when they are expecting some and then try!!!
     
  12. csayers

    csayers
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    Do JL still give 5 years on Plasma's without tuners. I am sure I read somewhere that they had claimed they were 'monitors' and hence not included in the extended warrenty.

    Might be wrong though,

    Chris.
     
  13. G1OSE

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    we dont sell plasmas without tuners so that doesnt apply
    all tv's with tuners qualify for the 5 year guarente
    monitors often have 2 or 3 years depending on make
     
  14. csayers

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    What about the Panasonic PW6
     
  15. G1OSE

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  16. csayers

    csayers
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    Sorry mate, did not even realise you could buy it with a tuner - everyone else sells without!

    Chris.
     
  17. G1OSE

    G1OSE
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    i no thats why it is so hard to tell people about the price match cos we stick in a 500 quid tuner and no one else does and people want there price with the tuner but its not the same deal!!!
    hope that helps
     
  18. Big_Al38

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    Thanks for your help G10SE. I think I'm just gonna get the JL one and sell on the speakers & stand to recoup some cash back because with the JL 5 yr warranty, I think it's a excellent deal.
     
  19. G1OSE

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    yup thats ya best bet!
    JL all the way for tv's


    edit god im such a geek!
     
  20. Danny_Boy26

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    After seeing this thread went into JL and got them to price match Sound and Vision on a Tosh 36ZP38, got it for £1149 plus free delivery and 5 years guarantee.

    :thumbsup: Bonus

    Also said that they would have price matched Hi Spek.

    Cheers for the info guys.....:smashin:
     
  21. embees

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    I got my 5 series panasonic plasma from jl in october - they knocked £2000 off the ticket price of £4700
     
  22. benji_m

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    Forgive me if this is a stupid question but why do JL do this? Why don't they just have sensible prices in the first place. I know I couldn't 'morally' sell one person, who maybe is not so knowledgable the screen at full whack and then knock £2k off for someone else!

    Is 'excessive' (in the context of the wider visual/plasma industy!!) margin being made to subsidise price matching?

    Or does no-one actually pay the ticket price!!????
     
  23. embees

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    they have brick and mortar costs, they price match one offs to keep face, they tout they wont be beaten etc.. however, if its too much to swallow, they wont set the ticket price to the new price.. so yeah, one person pays 2k more, like cars.. im crap at haggling :)
     
  24. G1OSE

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    well actually most of the time they send out people to check prices in the high street and they match that to be fair they are only suppost to price match with in 20 miles and they do this and what you normally find is that price of 2k less was a offer at the time and probably changed which john lewis will match and if they think its not a offer just a price cut then down comes our ticket price!
    the problem is is costs a fortune to send people out checking prices and if they had to do it to every shop every day it wouldnt be worth it financially so they dont every now and then some one comes in with a price and we match it job done
    moral of the story check ya prices!
    besides the person paying the extra hasnt lost out on anything as they are getting the customer service and 4 years worth of extra guarentees im sorry but in my opinion we shouldnt price match half the people we do as they dont offer the same product as we give 4 years extra guarentee which on a plasma is worth about £500-700 so actually your getting a blinder of a deal
    but i guess you cant please them all!!!
     
  25. embees

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    exactly, I wanted a 6 and could have got it online for the same price, but not with a 5yr JL warranty.
     
  26. zAndy1

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    G10SE, I've always wondered this, when you ring a store to confirm the price for a price match, do you tell them it's John Lewis calling or do you pretend to be a potential customer? I can just see them saying they don't have any in stock if they know it's JL after some business!

    Cheers
    Andy
     
  27. G1OSE

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    well we used to be able to do it our selves on the shop floor and i personally just acted as a customer just simply asked the questions and got the answers as most did but now it has its own department and they do it all we just fill in the paperwork
    they probably do the same as we normally just ask to see what they say not to tell them its us
    hope that helps
     
  28. chalkdust

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    I'm looking to get the Panny PWD6. Has anyone worked out a pricematch for this model that JL would accept.
     
  29. AOD

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    Before Christmas JL Bluewater price matched a camcorder for us with RGB Direct.

    I contacted the store before we went along and within a week or so we had a letter from the undersales department stating the price we could have it for and that we had a month to make the purchase at this price.

    My understanding was that this was because they wanted to verify the price in person.
     
  30. Puneet

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    Just got off the phone with JL(Oxford Street), turns out they don't pricematch Sound & Vision anymore, just thought I'd inform you guys so that the list could be edited!

    Time to hunt for more 36zp38 prices!
     

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