John lewis or Richer sounds ?

Discussion in 'What Is The Best TV For You?' started by fluxedman, Jun 15, 2015.

  1. fluxedman

    fluxedman
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    Hi was wondering which one to buy from ?

    Richer sounds has a 6 year warranty on all tvs, but I hear john lewis has better customer services as in you can return a TV if you do not like it and get a full refund even.

    Is this true about john lewis ?
     
  2. vickster

    vickster
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    Yes, and also if the price is cheaper elsewhere or even if it comes down within 28 days at JL or elsewhere, you can get a price match (shops, not website only retailers)

    Their Ts & Cs various are shown on their website http://www.johnlewis.com/customer-services
    Read the returns policy here, take note the bit under refund policy about packaging,don't throw anything away or peel off stickers etc

    http://www.johnlewis.com/customer-s...-ordering-and-returning-products#cq-or-refund

    Their customer service, including repairs are excellent

    They'll deliver the TV too and you can order online
     
    Last edited: Jun 15, 2015
  3. fluxedman

    fluxedman
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    thank you for the information, I probably would have ripped the plastic off lol

    I am going to try a price match with richer sounds via john lewis, but yeah if jl are offering full refund if not happy like they say at least if I get a telly with dead pixels or cloudy whites or issues back it goes also noticed they use hermes withfree returns for large goods like tvs :)
     

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