marksovereign
Prominent Member
Is it just me or does anyone else feel hacked off with the John Lewis debate and their attitude to pricing ? Basically if you want the 5 year guarantee they sit back let you do all the running around and then decide if they want to price match. There are 2 issues here -
Firstly I consider it wrong that you the customer should have to prove to John Lewis the price of a TV - it should be out making the market for itself by competitively pricing its products - we all appear to be a bit blinded by the lure of the 5 year guarantee. _ how many people have actually had a sensational deal out of JL and the 5 yr gyarantee , it seems many people/ posters compromise pure price to get the 5yr gtee. I may be wrong but in my experience if something is going to go wrong it will be way before 12 months Manufacturers warranty is up ! Also i've not really looked at what the 5 year guarantee covers. Is it as good as everyone makes out as in my experience there's no such thing as a free lunch. However you have also got to consider that JL is where you go to look at the new kit and theyve got to pay to heat light and stock their stores.
Secondly we're all trolling around get prices off other retailers to take back to JL to pricematch, How p*ssed off would you be if you were one of those other dealers who had cut costs to do the best deal only to lose it to JL. I know in my line of work to get a job you quote once and your best price not hang around and undercut other people. It just seems totally wrong to me and we're all pandering after them !Maybe we should adopt the attitude that you quote your price once and best - but yet again the 5 year Gtee clouds our judgement
I've been trying to decide what to buy for a while now, that in itself is bad enough to sort out, but then you've got to spend hours researching prices that JL may or may not Pricematch to that is what really irrates as theredoes appear to be no real formal policy and each store is different !
I'd love to hear what everyone else thinks - personally I think its a bit of a con which when you look at the cost of the leisure time you put in to find the lowest prices really isnt worth the £100 or so you'll save by doing it,but I also recognise that JL has to cover its costs and make a profit too
Am I wrong ? I'd love to hear anyone elses reasoned debate
Firstly I consider it wrong that you the customer should have to prove to John Lewis the price of a TV - it should be out making the market for itself by competitively pricing its products - we all appear to be a bit blinded by the lure of the 5 year guarantee. _ how many people have actually had a sensational deal out of JL and the 5 yr gyarantee , it seems many people/ posters compromise pure price to get the 5yr gtee. I may be wrong but in my experience if something is going to go wrong it will be way before 12 months Manufacturers warranty is up ! Also i've not really looked at what the 5 year guarantee covers. Is it as good as everyone makes out as in my experience there's no such thing as a free lunch. However you have also got to consider that JL is where you go to look at the new kit and theyve got to pay to heat light and stock their stores.
Secondly we're all trolling around get prices off other retailers to take back to JL to pricematch, How p*ssed off would you be if you were one of those other dealers who had cut costs to do the best deal only to lose it to JL. I know in my line of work to get a job you quote once and your best price not hang around and undercut other people. It just seems totally wrong to me and we're all pandering after them !Maybe we should adopt the attitude that you quote your price once and best - but yet again the 5 year Gtee clouds our judgement
I've been trying to decide what to buy for a while now, that in itself is bad enough to sort out, but then you've got to spend hours researching prices that JL may or may not Pricematch to that is what really irrates as theredoes appear to be no real formal policy and each store is different !
I'd love to hear what everyone else thinks - personally I think its a bit of a con which when you look at the cost of the leisure time you put in to find the lowest prices really isnt worth the £100 or so you'll save by doing it,but I also recognise that JL has to cover its costs and make a profit too
Am I wrong ? I'd love to hear anyone elses reasoned debate