john lewis 5yr warr' need to claim i think

alarm man

Standard Member
my 3yr old lg 42 " plasma has developed red/white sparlkes all over the screen,more noticeable on some channels than others,ive read on here thats a major problem,how do you claim on the warranty?? and what would i expect,repair or new tv..

alarm man


Well-known Member
They will repair if it is economical to do so, otherwise they will offer a similar replacement.


Standard Member

Not sure about john lewis, but my in-laws had a 42" lg plasma that had the exact same problem
they bought it from comet (along with the extra 5yr guarantee)

Once the tv was taken for repair - they decided it needed a new screen

after a while - they offered £1000 towards the cost of a new tv

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