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Jl ,plasma Damage Advice Please.

Discussion in 'Plasma TVs' started by thfccambs, Sep 30, 2004.

  1. thfccambs

    thfccambs
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    Ok, John Lewis came to pick up my hitachi PD3000 so they could change the transformer,loud buzzing.5 weeks later it was returned today,the plasma has 3 little cracks in the screen i noticed as soon as they tried to install it.They have agreed to change the screen for me but say they don't know how long it will take.Should i just wait for it to be fixed and put up with the screen until parts are available?Or should i try to get it exchanged?I've just been without it for 5 weeks so don't really want it going away again.
    You can't really notice the cracks when the plasmas on just when it's off.
    Really fed up now was so looking forward to having a fully working plasma back. :mad:
     
  2. spergabite

    spergabite
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    John Lewis are usually good about returns, explain that you want a refund and they will offer you a replacement pretty quick i would imagine...
     
  3. Dr Downey

    Dr Downey
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    We bought a TV from JL and after about 2 weeks it broke, the came and took it away, and about 2 months after it came back it developed another fault.

    I called them and told them that the TV was not fit for the purpose and I wanted them to exchange it for a different model as I had lost the faith in the original brand.

    I got a brand new Panasonic, which was on sale for more than the original TV, and a new 5 year warranty!

    Stick to your guns, don't accept anything that you don't want to! :nono:
     
  4. thfccambs

    thfccambs
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    Well JL have agreed to give me a full refund for the hitachi.So i have £3 grand to go buy another plasma now.
     
  5. Dr Downey

    Dr Downey
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    Excellent! Good luck with your next choice! :smashin:
     
  6. NC11

    NC11
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    get the Pioneer 434 , you won't regret it.
     
  7. thfccambs

    thfccambs
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    Im looking at the 50" Sony - KF50SX300U,starting to think paying 3grand for a plasma was a waste.Matbe i was just unlucky buying the hitachi.
     
  8. Leigh_1973

    Leigh_1973
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    £3k gets you into HD territory
     
  9. thfccambs

    thfccambs
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    Might go for the panny 7series from avsales now.I know one thing it won't be a hitachi plasma.
     
  10. hornydragon

    hornydragon
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    50" HD Fujitsu from Prog AV (extra £500) but wow what a difference!!!!!!!!!!!!1
     
  11. thfccambs

    thfccambs
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    I know,i see that.Just wondering how much extra scart board and stand?Will have to drop liam a PM.
     

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