B
badgerbrock1972
Guest
Hi everyone
a quick question please,
my Sony 40W2000 (about 18months old) has developed a fault, and under the JL warranty has been backwards/forwards to a local repairer for the past 8 weeks now. I initially was left without a loan set, but now have a 26" JVC LCD which isnt upto much to be honest. better then nothing though.
Anyway just had a call from the repair shop (I was supposed to be getting my TV back tomorrow) and its now developed another fault and they say it needs a new panel.
He has been in touch with JL with the quote, as yet they have not got back to him.
Question
Its my TV, surely they should be contacting me...?
Also, originally I paid over £1500 for that TV, am i within my rights to demand the same value replacement, or do i have to take a similar spec Bravia 1080p set (the 40W4000 most likely) - or, can i choose something different and pay the extra?
just after some comments from anyone out there who has been through a warranty claim with JL
Thanks
Garry
a quick question please,
my Sony 40W2000 (about 18months old) has developed a fault, and under the JL warranty has been backwards/forwards to a local repairer for the past 8 weeks now. I initially was left without a loan set, but now have a 26" JVC LCD which isnt upto much to be honest. better then nothing though.
Anyway just had a call from the repair shop (I was supposed to be getting my TV back tomorrow) and its now developed another fault and they say it needs a new panel.
He has been in touch with JL with the quote, as yet they have not got back to him.
Question
Its my TV, surely they should be contacting me...?
Also, originally I paid over £1500 for that TV, am i within my rights to demand the same value replacement, or do i have to take a similar spec Bravia 1080p set (the 40W4000 most likely) - or, can i choose something different and pay the extra?
just after some comments from anyone out there who has been through a warranty claim with JL
Thanks
Garry