Gave my father one of these for Xmas as it appeared to do so much more than a Kindle for similar cost. All we can get now is a message "The application wmtLauncher (processcom.wmt.launcher) has stopped unexpectedly. Please try again. Pressing the "Force Close" produces a blank screen but within a few seconds the error message pops up again. Shutting down and powering up again has no effect. I have tried emailing Jexaa - no joy; and on phoning their sales line today I only got a recorded message saying they were closed for the holiday period but would be reopening on 4 January! Any ideas please.