iTunes Match stuck on "Sending information to Apple"


Well-known Member
I've been having some problems with iTunes Match recently.

I'm trying to update my iTunes Match songs on my iMac and it seems to just spend an eternity on Step 1 Gathering information about your iTunes library displaying "Sending information to Apple..." in the progress bar.

Eventually it then crashes out and says connection to the iTunes store was lost. I've tried stopping and restarting it a few times but same every time.

Is anyone else having issues with iTunes Match recently?

Screen Shot 2014-05-04 at 15.01.44.png


Well-known Member
Yes,its a pain,ive three new albums that i cant get to stream to my phone
In the car.
Have you googled the problem at all?


Active Member
I have been having some issues with iTunes Match lately and it is definitely much slower sending and receiving that it has been in the past.

However, I tried it last night and it (eventually) worked for me, updating my phone nicely.



Active Member
I have been having this issue for about a month now.


Active Member
Sign out and sign straight back in, will solve all your problems, mine always hangs when trying to upload new music, doing the above starts the upload as soon as you sign back in. Its in the Store menu

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