iTunes Match stuck on "Sending information to Apple"

Discussion in 'Computer Software & Operating Systems' started by Trist, May 4, 2014.

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  1. Trist

    Trist
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    I've been having some problems with iTunes Match recently.

    I'm trying to update my iTunes Match songs on my iMac and it seems to just spend an eternity on Step 1 Gathering information about your iTunes library displaying "Sending information to Apple..." in the progress bar.

    Eventually it then crashes out and says connection to the iTunes store was lost. I've tried stopping and restarting it a few times but same every time.

    Is anyone else having issues with iTunes Match recently?

    Screen Shot 2014-05-04 at 15.01.44.png
     
  2. malk

    malk
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    Yea, same as that, its still doing it, 3 days now!!
     
  3. Trist

    Trist
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    At least it's not just me. Hopefully a fix is being worked on.
     
  4. malk

    malk
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    Yes,its a pain,ive three new albums that i cant get to stream to my phone
    In the car.
    Have you googled the problem at all?
     
  5. surfymark

    surfymark
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    I have been having some issues with iTunes Match lately and it is definitely much slower sending and receiving that it has been in the past.

    However, I tried it last night and it (eventually) worked for me, updating my phone nicely.

    HTH
    M
     
  6. gerbilly

    gerbilly
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    I have been having this issue for about a month now.
     
  7. g8tecrasher

    g8tecrasher
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    Sign out and sign straight back in, will solve all your problems, mine always hangs when trying to upload new music, doing the above starts the upload as soon as you sign back in. Its in the Store menu
     

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