chrispycrutch
Established Member
Hi, hope someone can help please.
My Niece switched her 3GS 8GB phone on this morning and the apple came up like usual but instead of going to the lock screen like normal it went to a screen with a usb and an arrow to the itunes symbol saying connect to itunes, she connected it to itunes and itunes recognised the phone was plugged in but came up with a message saying "itunes has detected an iphone in recovery mode you must restore this iphone before connecting to itunes.", and the only option it gives is to restore the phone to factory settings. so she thought she'd go into her computer and get her photos off before restoring it but the phone isnt showing up in 'my computer' like it normally does.
Sadly she hasn't backed up the phone and will lose a lot of photo's if she does a restore first.
My Niece switched her 3GS 8GB phone on this morning and the apple came up like usual but instead of going to the lock screen like normal it went to a screen with a usb and an arrow to the itunes symbol saying connect to itunes, she connected it to itunes and itunes recognised the phone was plugged in but came up with a message saying "itunes has detected an iphone in recovery mode you must restore this iphone before connecting to itunes.", and the only option it gives is to restore the phone to factory settings. so she thought she'd go into her computer and get her photos off before restoring it but the phone isnt showing up in 'my computer' like it normally does.
Sadly she hasn't backed up the phone and will lose a lot of photo's if she does a restore first.