jarbarf27
Novice Member
Apologies if this is against any of y'all's guidelines, but I started a thread in the Samsung Community to get a feel for how many people have had issues with their KS series TV's. Long story...probably still long:
I am being told by Samsung that my out-of-warranty Samsung UN55KS800DFXZA (Costco version of the KS8000 series) is having an "isolated incident" where it will not turn on. I don't know y'all, it seems like I've seen topics with dozens of pages of updates of people chiming in with similar issues on the Samsung Community and other forums.
This seems like a very widespread and well-known issue with these models. The Samsung rep that came to look at my TV even agreed. Most companies would recall and/or make the situation right. Why isn't Samsung recalling these TV's?
Honestly, the fact that Samsung is actively deleting posts on their forum comes across as purposely deceptive and is non-transparent on Samsung's part. It seems that Samsung does not want this visibility of these similar models failing. I believe Samsung should own up to this component/design flaw for us. If y'all have a moment, would you mind chiming in on my thread here if you've had similar issues? I imagine that post will get deleted by the Samsung mods before too long!
Thanks!
I am being told by Samsung that my out-of-warranty Samsung UN55KS800DFXZA (Costco version of the KS8000 series) is having an "isolated incident" where it will not turn on. I don't know y'all, it seems like I've seen topics with dozens of pages of updates of people chiming in with similar issues on the Samsung Community and other forums.
This seems like a very widespread and well-known issue with these models. The Samsung rep that came to look at my TV even agreed. Most companies would recall and/or make the situation right. Why isn't Samsung recalling these TV's?
Honestly, the fact that Samsung is actively deleting posts on their forum comes across as purposely deceptive and is non-transparent on Samsung's part. It seems that Samsung does not want this visibility of these similar models failing. I believe Samsung should own up to this component/design flaw for us. If y'all have a moment, would you mind chiming in on my thread here if you've had similar issues? I imagine that post will get deleted by the Samsung mods before too long!
Thanks!