Issue with Samsung LE32R41BD


Standard Member
Hi all, hope someone can help on this one :)
The TV is stuck on one channel (BBC1) there is no sound initially but the sound comes on after a minute or so. There is no picture. The banner remains on permanently. Most of the buttons on the remote seem to have no effect and only the volume buttons work on the side of the TV. I have just spent an hour and a half googling the problem (which seems to be quite common) but the increasingly outlandish fixes seem to have no effect.
Quite a few solutions stated to remove the batteries from the remote then hold the power button down to reset the remote. I have tried dozens of key combinations to access the engineer menu to do a reset with no joy.
Its driving me mental!
Please help!

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