I bought a game, PES4 as a gift for someone, found out they already had it bought for them so returned it. I asked for my refund as i had brought it back within 7 days. But because i had traded in £22 worth of games then paid the diff to get it was given a £15.99 credit back to my switch card and a £22 credit note to spend in games station . Is this the norm? I know the switch thing is right but as far as only offering me a credit note for the rest, is this right?