I am after a bit of advice!
Ive had a few things go wrong on my box this weekend. First problem was last night, I was watching the recording of Jonathan Ross recorded from BBCHD, and started getting the blocky and stuttering you see with a poor signal, then the resolution went weird and the DOG size increased to 2/3 of the screen ! I stopped playback, started it again, going back a few minutes to play the same section. The second time around it played fine. Off I went to bed, thinking nothing of it.
This morning I got up, switched the box on, and I got the No Signal Received on Channels 1-5, the ITV2/3/4 channels and BBCHD - all the other channels seemed ok.
I have rebooted the box, forced a software update, rebuilt the planner, got concerned about a failing PSU, opened the box to check for leaking Caps (all seem ok). Put the box back on and got the same problem...
Now I think the box is just inside the warranty ( I am sure I got it last Feb after payday, around the 15th). If I phone Sky to get an engineer out will they charge me for a Service Call if its still in Warranty?
Or do i just bite the bullet and sort it myself so I don't lose my box full of recordings due to an engineer swapping my box??
EDIT: Well call me a liar, just tried BBC 1 and ITV and they appear to be working again Has this episode been a sign that impending failure of my PSU is around the corner ????
I know there is a lot of negative comments about the Thomson boxes on here, and I can honestly say that up to now the box has worked faultlessly....
Ive had a few things go wrong on my box this weekend. First problem was last night, I was watching the recording of Jonathan Ross recorded from BBCHD, and started getting the blocky and stuttering you see with a poor signal, then the resolution went weird and the DOG size increased to 2/3 of the screen ! I stopped playback, started it again, going back a few minutes to play the same section. The second time around it played fine. Off I went to bed, thinking nothing of it.
This morning I got up, switched the box on, and I got the No Signal Received on Channels 1-5, the ITV2/3/4 channels and BBCHD - all the other channels seemed ok.
I have rebooted the box, forced a software update, rebuilt the planner, got concerned about a failing PSU, opened the box to check for leaking Caps (all seem ok). Put the box back on and got the same problem...
Now I think the box is just inside the warranty ( I am sure I got it last Feb after payday, around the 15th). If I phone Sky to get an engineer out will they charge me for a Service Call if its still in Warranty?
Or do i just bite the bullet and sort it myself so I don't lose my box full of recordings due to an engineer swapping my box??
EDIT: Well call me a liar, just tried BBC 1 and ITV and they appear to be working again Has this episode been a sign that impending failure of my PSU is around the corner ????
I know there is a lot of negative comments about the Thomson boxes on here, and I can honestly say that up to now the box has worked faultlessly....