Craig NL
Novice Member
I recently purchased a 49" KS8000 SUHD having read all the rave reviews. Having now had it for about a month now though, I have to say I am really quite disappointed with the picture quality. I was really expecting something quite special, and whilst the demo videos you can play from sites such as YouTube and the like recorded in 4K are impressive, I am not going to be watcing them for the majority of the time! I am living in the Netherlands and have a Cable service called Ziggo using a cable box (Horizon) which broadcasts a fair amount of HD (1080P/1080i) channels. However, the upscaling quality I see is pretty crap. The main thing I see is especially with peoples faces and features whereby they look like they are painted (kind of like watercolour or pastel) and often a kind of 'noise' or wavering heat haze. Basically not sharp and detailed at all. Also, despite trying to mess with the different picture settings and expert settings there is still a kind of washed out look to the screen display (almost like there is a semi-opaque white filter over the top). It's like the "before" image that Samsung shows in their demo videos when comparing the improved "after" SUHD quality. I have had the cable company out to check the box and signal...all ok. I also contacted Samsung who remoted into the TV and said they couldn't see anything out of the ordinary, and if I still could, then I should take screen pics with my phone, put them on a USB, so they could see what I meant.
Has anyone else experienced this? Am I going mad? Am I expecting too much from the upscaling processing of the Samsung TV? Could i have a faulty TV or One Connect box? I don't know, and am growing increasingly frustrated with the fact that I have just spent over 2K on a 4K TV and the picture quality is worse than a Samsung 32" 1080P LED TV that I still have in another room. Any comments or suggestions would be very welcome.
Has anyone else experienced this? Am I going mad? Am I expecting too much from the upscaling processing of the Samsung TV? Could i have a faulty TV or One Connect box? I don't know, and am growing increasingly frustrated with the fact that I have just spent over 2K on a 4K TV and the picture quality is worse than a Samsung 32" 1080P LED TV that I still have in another room. Any comments or suggestions would be very welcome.