Question Is anyone else having issues outputting 5.1 audio from Prime Video using shield?

[JohnnyMN]

I went to watch a film on amazon, it's listed as 5.1 in the app but when I press play I'm only getting 2.0 Dolby Digital Plus. Is it a problem with amazon or my shield pro 2019 model? It was doing it before and after I installed the latest update. Netflix, Disney+ and Kodi all output 5.1/atmos as normal.

 

[JohnnyMN]

Never mind, it's an issue with Prime and the Shield. Found the following excerpt on the shield site if anyone else is having the same issue. Link at the bottom.

Prime video app won't play 5.1 audio unless Dolby Audio Processing is disabled.

• Appears to be a Prime Video app regression, Reported to Amazon Prime Video team, they are working on it.

https://www.nvidia.com/en-us/geforce/forums/shield-tv/9/395152/known-issues-shield-experience-upgrade-82/