ipod nano problem



I bought an Ipod nano for my son. The other day all of his songs were erased. I don't think he did anything to it, not that he told me of. The itunes program will not recognize the ipod. The computer keeps telling me to install the updater. I downloaded the updater software but it will still not work. I have another ipod nano for my daughter and it works great on the same itunes program. I have tried to reset the ipod by moving the switch on top and then holding the menu and center button. If the ipod is broken, where would I take it for repair? Any in would be appreciated. Thanks, Greg

Moved to MP3 section.

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