I was updating my Ipod today when everything went dead. The screen still maintains "do not disconnect" but my computer informed me there is a problem with the USB connection. When I go to rectify this I can't and my Ipod is now disconnected but proclaiming "do not disconnect". I have tried another computer and another USB lead and am getting the same error message...stating the USB connection has failed. I am getting desperate...I can't switch my Ipod off and I can't update it. I have never had a problem with it before (its a 30GB Ipod Photo) and its my pride and joy...please help!