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iPhone on o2 losing service

Boro

Active Member
My g/f bought a new iphone 3gs last week on o2 PAYG. For some reason, it continually loses signal to the point where NO SERVICE appears on the screen.

I also have a newish iphone, same phone, same network and have no such trouble. Constantly setting 2/3 bars.

We can have both phones next to each other at home in the same place and hers will have NO SERVICE where mine will have 3 bars.

Does this sound like a faulty handset?
 

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