Last night had a first side by side speed test with friends iphone, his had 3G mine had not.
After checking all settings I called O2.
The guy checked and went quiet " Oh dear " he said. "It appears that you have a non 3G sim card."
Because I was an existing customer they sent out an iphone (£100 + £35/month x18) and NOT a new sim.
This is the offical O2 line:
1 They do not automatically send out the 3G sim card.
2 You get one by calling O2 and saying you think your phone is slow.
The first 3 people I have called that I know have iphones have all presumed they have never been in a 3G area.
Call O2 and ask for your 3G sim that you are paying for and £45(good will) for your trouble ( this took a lot of shouting ).
No wonder I thought the thing was pants for the last 12 months!
Most of my work and life is in rural settings so how am I to know what is fast or slow mobile data?
Good Luck
Scouter
After checking all settings I called O2.
The guy checked and went quiet " Oh dear " he said. "It appears that you have a non 3G sim card."
Because I was an existing customer they sent out an iphone (£100 + £35/month x18) and NOT a new sim.
This is the offical O2 line:
1 They do not automatically send out the 3G sim card.
2 You get one by calling O2 and saying you think your phone is slow.
The first 3 people I have called that I know have iphones have all presumed they have never been in a 3G area.
Call O2 and ask for your 3G sim that you are paying for and £45(good will) for your trouble ( this took a lot of shouting ).
No wonder I thought the thing was pants for the last 12 months!
Most of my work and life is in rural settings so how am I to know what is fast or slow mobile data?
Good Luck
Scouter