Iphone 6 plus: Crashing when creating playlist in music app

Discussion in 'iPhone Forum' started by djc45, Jul 9, 2015.

  1. djc45

    djc45
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    Hi,
    I seem to have an issue with my 6 plus, and hopefully someone can suggest how to deal with it. I am running ios 8.4. Apple music is working and streaming fine.

    When in the music app, I go into my music and playlists, and click to create a new playlist, and type a title, as soon as I click done, the music app hangs, and then closes, with no playlist ever being created.

    I have tried this with my wife's iphone 5s, also running ios 8.4, and the playlist creates without any problems at all.
    I just got, in the last week, my iphone 6 plus as a warrantied refurbished iphone from a high street retailer. Can anyone suggest what I could try to remedy this problem, or whether there could be any kind of hardware fault with the phone. If it is in any way relevant, apps etc download and install fine on the phone, and it seems to work really well in all other aspects.

    I appreciate any advice anyone can give.
    Thanks
    Duncan
     

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