So yesterday I updated my iphone4s from 6.1 to 6.1.2 and it failed. Got an unknown error message -1 whilst updating the firmware stage of the update. This suggests a hardware failure. The phone is now stuck in recovery mode. Spent some time on the phone with Apple tried a variety of things different accounts on my mac different machine to recover on etc.and nothing has worked. I have an appointment on Friday to take it into a store and if that does not resolve it I get the choice of paying £150ish for a refurb or binning the phone. It was pretty much a launch day phone so is about 16 months old. The phone is in perfect condition has been well looked after so for a £650 phone that has been used as designed a failure like this is unacceptable. Ironically the 3GS I had before this that was also a release day phone now used by my other half is still working fine, which is what I would expect. What sort of experience have people had with this, anything I can say in store to try and waive the replacement fee?