ok i didnt know how to word the title
About 4 years ago i got broadband for the first time, that was tiscali 256kb, then after having that for about 6 months they gave me a free update to 512kb that was fine the speed worked as it should, i got the full speed. then after having tiscali for about 1year and a half, i looked at the tiscali website and they were offering 2mb for cheaper than i was getting 512kb so i upgraded. i got the cheaper price but i never got the speed upgrade, yet in my router it says im getting 2.2mb downstream connection! i have tried meny speed tests they all report i get around 525kb connection, and when i am downloading files i get an avarage download speed of 60kb.
about 1 year and a half ago (december 10th 2006) i was ment to be connected to eclipse 8mb but that never happened because tiscali had put a cease on the line so eclipse couldent switch the line, i phoned eclipse they blamed tiscali, i phoned tiscali they said they has organised with bt it have it taken off but i needed to phone them as they needed the home owners premission so i phoned bt and they said they had no record of it.
so now i have apparantly no internet according to tiscali and eclipse, yet i am posting this off my internet! if i do speed tests on say speedtest.net it says i am on eclipse, yet i am getting the speed from tiscali, at the moment i am not to botherd about that since i am getting internet for free but is there a way for me to get the 2.2mb that my router reports?
also i dont think it is to do with me being too far from the exchange since sky say i can get 16mb on my line and be say i can get 24mb on my line, also i am only 5 mins walk away from the exchange.
EDIT: on the virgin website if i try to join one of their packages it says my internet is currently being cancelled so if i do order it, it may take an extra week or two.
About 4 years ago i got broadband for the first time, that was tiscali 256kb, then after having that for about 6 months they gave me a free update to 512kb that was fine the speed worked as it should, i got the full speed. then after having tiscali for about 1year and a half, i looked at the tiscali website and they were offering 2mb for cheaper than i was getting 512kb so i upgraded. i got the cheaper price but i never got the speed upgrade, yet in my router it says im getting 2.2mb downstream connection! i have tried meny speed tests they all report i get around 525kb connection, and when i am downloading files i get an avarage download speed of 60kb.
about 1 year and a half ago (december 10th 2006) i was ment to be connected to eclipse 8mb but that never happened because tiscali had put a cease on the line so eclipse couldent switch the line, i phoned eclipse they blamed tiscali, i phoned tiscali they said they has organised with bt it have it taken off but i needed to phone them as they needed the home owners premission so i phoned bt and they said they had no record of it.
so now i have apparantly no internet according to tiscali and eclipse, yet i am posting this off my internet! if i do speed tests on say speedtest.net it says i am on eclipse, yet i am getting the speed from tiscali, at the moment i am not to botherd about that since i am getting internet for free but is there a way for me to get the 2.2mb that my router reports?
also i dont think it is to do with me being too far from the exchange since sky say i can get 16mb on my line and be say i can get 24mb on my line, also i am only 5 mins walk away from the exchange.
EDIT: on the virgin website if i try to join one of their packages it says my internet is currently being cancelled so if i do order it, it may take an extra week or two.