peterirving
Standard Member
- Joined
- Jul 18, 2007
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- 6
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I have both HD and Sky+ in different rooms (multi-room), both boxes under warranty from Sky (Sky+ installed March 2007, and Sky HD installed July 2007.
Problem is that I am unable to receive all channels on the Sky+ box (no problem on HD box which uses same dish). BBC, ITV ,Sports channels, Movies, etc no problem - I can always receive them. Problem arises with more "obscure" channels, e.g. certain of religious channels, when I can sometime receive them (say 50% of the time) but other times not (I just get no picture and distorted sound). Sky installer who installed HD, looked at Sky+ problem, said it was the box, he did not have a spare with him (!!!), said I should keep trying and if it was repeated get new box. A sky engineer is coming next week but, being intermittent, the fault might not be apparent then. Is it likely to be the box (a simple operation to change one box for a new one), or could it be the cables running between the dish and the box?
Problem is that I am unable to receive all channels on the Sky+ box (no problem on HD box which uses same dish). BBC, ITV ,Sports channels, Movies, etc no problem - I can always receive them. Problem arises with more "obscure" channels, e.g. certain of religious channels, when I can sometime receive them (say 50% of the time) but other times not (I just get no picture and distorted sound). Sky installer who installed HD, looked at Sky+ problem, said it was the box, he did not have a spare with him (!!!), said I should keep trying and if it was repeated get new box. A sky engineer is coming next week but, being intermittent, the fault might not be apparent then. Is it likely to be the box (a simple operation to change one box for a new one), or could it be the cables running between the dish and the box?