jambomakaveli
Prominent Member
Hoping for some help/advice from the knowledgable people here.
I have a Samsung KS7000 bought from John Lewis online a few years ago.
I have used a PS4 pro on it without issue for around 3 years.
I got a ps5 on launch day, and have pretty much suffered with the sound dropping out for a second, then coming back, and also the screen going black for a few seconds then returning.
when this happens, it will happen 4 or 5 times a minute, and can last for the whole gaming session.
ive tried every solution I can find online. The only thing I haven’t tried is buying a premium certified hdmi cable.
just wondering if anyone had any recommendations, cable wise, what to look out for etc.
I have a year left on the 5 year guarantee with John Lewis.
contacted them, and they replied telling me to reset the tv. That worked for a few days, but now it’s back just as bad. So if the cable doesn’t work, I’ll re contact them.
I have a Samsung KS7000 bought from John Lewis online a few years ago.
I have used a PS4 pro on it without issue for around 3 years.
I got a ps5 on launch day, and have pretty much suffered with the sound dropping out for a second, then coming back, and also the screen going black for a few seconds then returning.
when this happens, it will happen 4 or 5 times a minute, and can last for the whole gaming session.
ive tried every solution I can find online. The only thing I haven’t tried is buying a premium certified hdmi cable.
just wondering if anyone had any recommendations, cable wise, what to look out for etc.
I have a year left on the 5 year guarantee with John Lewis.
contacted them, and they replied telling me to reset the tv. That worked for a few days, but now it’s back just as bad. So if the cable doesn’t work, I’ll re contact them.