Bloomin frustrated! Am I being unreasonable to expect a retailing outfit to want my custom to the extent that they'll be a bit flexible to get an order of over £100 worth of DVDs?!! I am buying a DVD for each of the moderators - so I have an order for about a dozen DVDs each to be delivered to a different address. So I phone up Play and ask if I can send them an email and they'll put an address to each DVD and charge me. 'Sorry sir, our system won't let you do it. The only way is to create 12 different accounts. How crap. Screw the system. Go get the DVDs, put them in Jiffys and put the addresses on each. But naaa - that's too much like hard work, isn't it ?!!!