IMAP Email Error - How can I get rid of it?


Active Member
I constantly get the error message "Your IMAP server has closed the connection". Until I click on it I can't use my email client (Microsoft Outlook).

What I've done so far:
  1. Open Outlook.
  2. From the Tools menu, I select "Email Accounts".
  3. I select the email account that I want and click "Change".
  4. Click "More setting".
  5. Select the "Advanced" tab.
  6. Left-click on the slide point and drag it to the far right-hand side (10 mins.)
  7. Click "Apply" and then "OK".
Unfortunately, this does not cure the problem, and the error message keeps appearing. Is there a fix so that I can at least get the 10 minute time out to stick?

I'm on Windows 10 64bit, Home and I have Outlook version14.0.7268.5000 (32bit).

Any ideas would be welcome.

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