ikernal.exe error message...can you help

orgal

Novice Member
I have this error message on my laptop...the installshield engine (ikernel.exe) could not be installed the system cannot find the file specified
I have tried all the obvious like delete temp files, delete engine folder then download latest installshield and install it, then reboot but I still get the error message...I do not know what programme it is trying to install or I maybe could just download a zip of the file and then install it...can you help
 

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