I joined aol because it was quite cheap and was one of the most established ISPs. How wrong i was first of all the service over the phone is rubbish and you might as well talk to the wall secondly the software didn't like one of my computers so i had to download the american version which is worse. I have a wireless network so i don't even bother logging onto the aol software anymore i just use mozilla firefox or internet explorer. If your trying to leave aol you best make sure you have a good lawyer because there have been cases of customers leaving aol and they are still getting monthly bills for aol. Im still with them but im thinking about changing. They may give you a shiny free netgear router but they also give you years of hassle.