I tunes and Windows 7

crosby87uk

Standard Member
Hi All,

I have just purchased a new PC which has Windows 7 Home Premium 64bit as its operating system.

I have downloaded the I tunes 64 bit set up but it is not installing, it sticks on the Processing additional packages screen and then just errors with a message " The installer encountered errors before iTunes could be configured. Errors occured during installation. Your system has not been modified"

I have "Google'd" and followed instructions but still cannot sort it, has anyone else had this problem and if so, how did you resolve it?

It is a brand new machine and has no apple software installed.

Thanks in advance
 

BigCam

Active Member
Hi :hiya:
Welcome to the Forums
Try shutting down your AntiVirus before starting the Install
Disable your internet connection before doing so
Some AV progs can interfere with the registering of I-Tune files causing the installation to fail
Remember to Enable AV again before connecting to Internet
The other problem with I-Tunes is if you have one failed install it still leaves info in the registry that affects future reinstalls, they just keep faiing
Try this
Installer fixit
See if that solves the problem for you
BigCam
 
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