Basicaly I have made a variety of seperate DVD orders from DVDSoon / DVDPacific and Tesco around 2 weeks ago. NONE of these DVDs have shown up in my mail. DVDSoon and DVDPacific have ridicilious rules stating you have to wait around 40 days before claiming a lost item - they have my money so they no longer care. In fact I suspect that my postman/royal mail are stealing my DVDs. I tried complaining to the Royal Mail and asked them to look into it but they dont care, they affirmed that their staff are not "dodgy" and that I have to contact the companies I bought the DVDs from or register each and every item as lost mail (which means lots of paperwork) I feel ripped off and I feel helpless - I need advice, CAN I call the police? is there another organisation who can act on my behalf? My address is a new one / new complex, I moved to it in April and began ordering DVDs regularly right away , all were received in the correct amount of time. It has only been recently that NONE of the DVDs that were shipped to me 2 weeks ago have shown up, yet I continue to get items such as bills etc in my mail dated way later than the dvds that have already been shipped. Any help would be appreciated.