Sent my toshiba sv 520e player to have a multichip inserted to a well known firm with a "Tech"nichal sounding name and was told it would be done within 7 to 10 days- 18 days later and I am still waiting. Rang them up three times and I got fobbed off with a " the guy who does the multichipping is very busy, ring up in two days". Now as far as I can see this kind of job should only take about an hour at most, so realistically I should've expected it returned within 2 or 3 days, yeah? This firm clearly provides attrocious service. Has anyone else had similar experiences? should I write an angry letter to someone? They are also charging me £ 92 !